Qualifications
Python Programming
Certified Business Analysis Professional
Professional certification demonstrating advanced competency in business analysis practices, methodologies, and knowledge areas as defined by the Business Analysis Body of Knowledge (BABOK).
User Experience Design
Intensive course covering user experience design principles, including user research, wireframing, prototyping, and usability testing methodologies for digital product design.
Diploma of Financial Services (Superannuation)
Specialized qualification in superannuation and retirement benefits, covering regulatory compliance, fund administration, and member services within the Australian superannuation industry.
Graduate Diploma of Information Systems Management
Graduate-level qualification covering information systems management, including system design, project management, and technology strategy within organizational contexts.
Bachelor of Business (Finance, Economics)
Undergraduate degree with dual major in Finance and Economics, providing comprehensive understanding of financial markets, economic theory, and business fundamentals.
Employment History
Lead Technical and Business Analytics Specialist
Team lead across HESTA’s Business Analysis capability within Investment Data and Systems.
Senior Consultant
Provided Business Analysis, Solution Design, and Leadership skills across multiple financial services projects (superannuation and insurance).
Key Projects:
Lead Solution Design to ensure UniSuper's compliance with the PMIF legislation. Oversaw design and development across 7 parallel development teams.
Business Analysis and Acurity Developer expertise for wealth administration platform upgrades, including Protecting Your Superannuation legislation compliance.
Business Analyst
Provided Business Analysis, Solution Design, and User Experience Design skills across projects in Australia and the United Kingdom.
Key Projects:
Implemented suite of reporting tools for Bluedoor Platform using Sisense, including ETL scripting, dashboard design, and user migration.
Replaced multiple applications with single DST Bluedoor solution for OMW Contact Centre, including extensive UK stakeholder engagement and UI design.
Led Product Owner role for complex wealth management platform migration, including adviser portal redesign and multi-organization architecture transition.
Delivered functional and data migration specifications for one of Melbourne's largest financial sector IT projects following AMP's acquisition of AXA.
Consultant
Provided consulting services for superannuation and financial services implementations.
Key Projects:
Delivered vanilla Acurity implementation for Credit Unions and Building Societies project with focus on lowest possible operating cost.
Worked directly with client web developers under agile methodology, providing product support, web API configuration, and system testing.
Quality Assurance Officer
Quality assurance and testing for land title registration systems.
Technical Skills
Databases
- Microsoft SQL Server
- Oracle DB2
- MySQL
- PostgreSQL
- SQLite
Software
- VS Code
- Git
- Postman
- MS Office
- MS Visio
- Atlassian Suite
- Axure
- Draw.io
- Bluedoor
- Acurity
Programming Languages
- Python
- SQL
- JavaScript
- HTML/CSS
- SCSS/Sass
- PHP
- Bash/Shell
- PowerShell
- XML/XSL
- JSON
- YAML
- Markdown
- Liquid Templates
- Regular Expressions
- Mermaid.js
Frameworks & Libraries
- Flask
- SQLAlchemy
- Jekyll
- WordPress
- Pandas
- Bootstrap
- jQuery
- Jinja2
Development Tools & Platforms
- VS Code
- GitHub
- GitHub Pages
- Linux/Ubuntu
- Raspberry Pi
- Docker
- SSH/Terminal
Core Competencies
- REST API Design
- Responsive Web Design
- Static Site Generation
- Hardware Integration
- Process Automation
- Data Visualization
- CI/CD
- Technical Writing